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Answers in FAQs

How do I get help with a software problem?

The product and technical support staff at IT Works is available by:

Phone: 919-232-5332 extension 223

or email at the Contact Support Page

Additional software and training documentation can be accessed from the Client Management menu option.

How do I find out what is in a new software release?

It Works releases new versions of both Department Manager and College Administrator. These versions include modifications and enhancements made at the request of clients. A list of the additions to each module can be accessed from the Release Notes menu option.

How do I upgrade our software?

Department Manager and College Administrator are upgraded from the Client Management menu option.

Grant Management Software | Grant Management System | Grant Accounting Software | Grant Tracking Software | Grants Management System
Effort Reporting Software | ERA Software | Research Management Software | University Accounting Software | Effort Certification and Reporting Technology

© 2013 Information Technology Works, Inc., IT Works | 3725 National Drive | Suite 215 | Raleigh, North Carolina NC (USA) 27612 | Tel: 919-232-5332